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The Event Bookers do the utmost to offer a personal,
professional and effective venue finding service,
treating you and your enquiry with respect and
confidentiality. We respectfully ask that you treat
us in the same manner. We will respond to your
enquiry in a timely and efficient manner, treat all
information given by you with confidentiality, keep
you fully informed of progress, and offer you, in
our experience and from your enquiry, the most
suitable venues available for your event, whether
this be one or several. We will guide you through
the venue selection procedure; however, the venue
will be solely responsible for the event. You will
be settling the account directly with the venue
booked, and abide by their terms and conditions
relating to use of the venue and payment terms.
The Event Bookers recommends that the client visits
their chosen venue prior to their event to
familiarise themselves with the venue and any terms
and conditions relating to their proposed event. We
will not accept responsibility for any unforeseen
circumstances arising, during or leading up to an
event. We also strongly recommend that you obtain
sufficient insurance against any unforeseen
circumstances, and we can recommend insurance
companies who specialise in this.
In the event of a confirmed booking being cancelled
and no cancellation fee is charged by the venue, or
if the enquiry is cancelled or withdrawn with no
viable reason after work has been undertaken, The
Event Bookers Limited will charge the client a
search fee of £100.00 + VAT to cover costs. This
will not apply to individual or group accommodation
bookings.
The Event Bookers’ venue finding service is free, as
we receive a commission from the confirmed venue. We
also work for you on an exclusive basis. However,
The Event Bookers reserve the right to charge a fee,
equivalent to the commission anticipated from the
original enquiry if:
a) you cancel with no valid reason;
b) you confirm a venue with another venue finding
agency or directly with the venue;
c) you use The Event Bookers to do a comparative
research, and do not confirm the enquiry;
d) you provisionally hold a venue yourselves, use
The Event Bookers to search for a comparison and
then book a venue directly;
e) you confirm a venue directly that is outside the
original brief given e.g. different location, dates,
budget, venue style etc;
f) you decide to hold the event in-house after venue
finding work has been undertaken by us;
Please note that instructing The Event Bookers to
carry out a search, is interpreted as your
acceptance of our terms and conditions. |
